Hellovate

Say hello.

Your customers do, at every hour. Hellovate answers on the phone and on WhatsApp, in a voice that sounds like you.

Your customers say hello at 3 AM, on holidays, thousands at a time. Hellovate says hello back. On the phone. On WhatsApp. In a voice that sounds like you.

Example

See it take a call.

Two callers, late at night and early in the morning. Nobody at the desk. Hellovate answers both.

Hospital and clinic lines after hours
City and utility service lines
Any front desk that closes at night

0:33 · with sound

Phone calls

It sounds like you.

A natural voice that greets callers by your name, answers their questions and books them in.

Learn more about calls

Northside HealthAnswered by Hellovate · 00:18

Hellovate Thanks for calling Northside Health, this is Ava. How can I help?
Caller Hi, I need to move my cleaning to Friday.
Hellovate Of course. I have Friday at 9:00 am or 2:30 pm.

Example conversation

The morning after

It’s already on the calendar.

Whatever came in overnight is booked, noted and waiting when you open up.

Learn more about WhatsApp

Example day

Human handoff

And when it should be you, it’s you.

The agent knows when to step back. It passes the conversation to your team with the full history, so nobody has to repeat themselves.

See the platform

Example conversation

We do the work.

We learn your organization
Our team studies your services, your call flows and what people ask you.
We connect to your systems
Your SIP trunks, phone system and WhatsApp. Your numbers stay the same.
We build your agents
Custom agents, tested with your team, launched and looked after by us.

You stay in control.

The agent does the answering. You see everything it says.

Example workspace

See every conversation
Calls and chats in one place, live, as they happen.
Recordings and notes
Every conversation saved and searchable, with notes your whole team can see.
Reports that matter
Volume, wait times, missed calls and outcomes, ready when you are.
Your team, anywhere
People answer from the browser, in the office or at home.