Solutions
Hellovate is for organizations that answer thousands of people a day, where a missed call is a failed service.
Government services
People ask about services, hours and requirements by phone or WhatsApp and get the same accurate answer at any time of day, without waiting in a queue.
Banks and insurance
The agent answers general questions and routes anything sensitive to the right team, with a record of every conversation.
Healthcare networks
Patients book, move and cancel appointments across your hospitals and clinics at any hour, while staff look after the people in the room.
Telecom and utilities
When an outage or a billing run brings a surge of calls, every one is answered, and your people take the cases that need them.
Retail and e-commerce
Customers ask about orders, delivery and returns on WhatsApp or by phone and get a reply without waiting.
Contact centers
The agent takes the common questions and passes the hard ones to your team with the history attached, so your agents spend their time where it counts.
