Phone calls
Hellovate answers your business line with a natural-sounding AI agent that greets callers, answers their questions and books them in.
No hold music and no voicemail. Every caller gets a real greeting within seconds, at any hour.
We build each agent for you: its voice, its greeting and its tone, and everything it needs to know about your hours, your services and the answers you give every day.
The agent books and reschedules, takes messages and writes down what your team needs to know, so a call ends with something done.
Human handoff
When a conversation needs a person, the agent says so and passes it to your team with the full history. Nobody has to repeat themselves.
Every call saved, so you can listen back to exactly what was said.
A short written summary of each call, with the outcome.
Different behaviour for open hours, after hours and holidays.
We connect to your SIP trunks and phone system. Your numbers stay the same.
Yes. Our team connects Hellovate to your existing SIP trunks and phone system, so nothing changes for the people who call you.
It tells the caller it is passing them to a person and hands the call to your team with the conversation so far.
Yes. You decide what it does after hours, for example answering questions and booking appointments.
